Terms of Service

Overview

Welcome to Opatra Clinic. The terms “we”, “us” and “our” refer to Opatra Clinic. By visiting, interacting with, or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.

1. Access & Account

You confirm that the information you provide when using our website, placing orders, or booking services is correct, current, and complete. You are responsible for maintaining the security of your account details.

2. Products & Services

We make every effort to display products and services accurately. Product appearance, packaging, pricing, availability, and service details may change without notice.

3. Orders

When you place an order, you are making an offer to purchase. Opatra Clinic reserves the right to accept, decline, cancel, or amend orders where necessary.

Returns and exchanges are handled according to our Return & Exchange Policy.

4. Prices & Billing

Prices, discounts, and promotions may change without notice. You agree to provide accurate billing, payment, and contact information for all purchases.

5. Shipping & Delivery

Delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

6. Intellectual Property

All content, images, text, logos, designs, product names, and website materials belong to Opatra Clinic or its licensors and may not be copied, reproduced, or used without written permission.

7. Third-Party Tools & Links

Our website may include tools, links, or services provided by third parties. We are not responsible for third-party websites, tools, policies, or content.

8. Privacy

Personal information collected through our website is handled according to our Privacy Policy.

9. Feedback & Reviews

If you submit feedback, reviews, suggestions, images, or comments, you allow Opatra Clinic to use them for service improvement, marketing, website content, and business purposes where legally permitted.

10. Errors & Inaccuracies

We reserve the right to correct errors, inaccuracies, omissions, product descriptions, pricing, availability, and order details at any time.

11. Prohibited Uses

You may not use our website or services for unlawful activity, abuse, fraud, spam, hacking, copying content, collecting personal information, or interfering with website security.

12. Disclaimer

Our website, products, and services are provided on an “as available” basis. Treatment and product results may vary between clients. Information on our website is for general guidance only and should not replace professional advice.

13. Limitation of Liability

To the fullest extent permitted by law, Opatra Clinic is not liable for indirect, incidental, special, or consequential damages arising from use of our website, services, or products.

14. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website after changes are posted means you accept the updated terms.